Dedicated direct calling user extensions & Team Voicemail.
Upload and download of customer lists with Leads recycle.
Real-time Dashboard. Listen-in, barge-in or Force log-out.
Multi-group, multi-campaign assignments & Skill based routing
Inbound calls - Automated call distribution (ACD).
Ticket Escallation in real time & Scheduled callbacks.
Broadcast and survey dialing, Leads recycle & Leads filtering.
Full call recordings or on-demand. Option to store recordings on NAS.
Full featured and user friendly call center software. Manual, progressive and predictive dialing available. 30-days free trial Now!
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