Why Choose Us

Call Console

Dedicated direct calling user extensions & Team Voicemail.

View Contacts

Upload and download of customer lists with Leads recycle.

Dashboard

Real-time Dashboard. Listen-in, barge-in or Force log-out.

Team Management

Multi-group, multi-campaign assignments & Skill based routing

Incoming Call Details

Inbound calls - Automated call distribution (ACD).

Instant Escalation

Ticket Escallation in real time & Scheduled callbacks.

Call Promotion

Broadcast and survey dialing, Leads recycle & Leads filtering.

Call Recording

Full call recordings or on-demand. Option to store recordings on NAS.

Pricing Plans

Starting At
$199/mo
Basic
  • No Setup Fees
  • Conference Bridge
  • VOIP Mobile App
  • Team Presence
  • Call Recording
  • 24/7/365 Tech Support
Starting At
$499/mo
Pro Plus
  • No Setup Fees
  • Conference Bridge
  • VOIP Mobile App
  • Team Presence
  • Call Recording
  • 24/7/365 Tech Support
Starting At
$799/mo
Enterprise
  • No Setup Fees
  • Conference Bridge
  • VOIP Mobile App
  • Team Presence
  • Call Recording
  • 24/7/365 Tech Support
Price

$799

USD

GoAuto Dial Contact Call Center On Premise

Full featured and user friendly call center software. Manual, progressive and predictive dialing available. 30-days free trial Now!

  • Call Management
  • Call Recording & Voice Log Storage
  • Lead Management
  • Supervisor Management
  • Call Recording & Voice Log Storage
  • Team Management
  • US, UK & Australia telemarketing Compliant
  • Campaign Management
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Frequently Asked Questions

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing.

Yes. Because the Decsoft Call Center is hosted in the cloud, calls can be delivered to any location or any device (mobile phone, soft phone, land line, etc.) without any loss of functionality from a reporting, recording, or leadership monitoring perspective. Through tools like Remote Office which allows any 10-digit phone number to become your desk phone, your agents can work from any location.

We offer different tools for call center leadership to have real-time vision into the queues: 1) the Call Center Supervisor application; and 2) the Call Center Dashboard;. Both are web-based applications that deliver real-time agent and queue statistics. The Supervisor application is designed for the individuals that are actively managing the queues and agents while the Dashboard provides an “executive” view across a variety of devices from individual PCs/Macs, wallboards, Tablets, or Smartphones.